At TechoyeePK, we want you to have a smooth shopping experience. If there is an issue with your order or product, we’re here to help.
You may request a return if:
You received a damaged product.
You received an incorrect product.
The product has a manufacturing defect.
The product received is significantly different from what was ordered.
Return requests must be submitted within 7 days of receiving the order.
Products must be returned in their original condition, including the original packaging, accessories, manuals, and other items supplied with the product where applicable.
A return may not be accepted if:
The return request is submitted after the applicable return period.
The product has been physically damaged after delivery.
The product shows signs of misuse, negligence, or unauthorized modification.
Original packaging or essential accessories are missing.
The issue is caused by normal wear and tear.
The product has been damaged due to improper use or handling.
If your order arrives damaged or you receive the wrong product, please contact us as soon as possible.
To help us review your request, you may be asked to provide:
Your order details
Photos or videos showing the issue
Photos of the product packaging
A description of the problem
Our team will review the request and inform you about the next steps.
If you believe your product has a manufacturing defect, contact us within the applicable return period.
After reviewing the issue, we may offer an appropriate solution, which may include a replacement, repair, or refund depending on the circumstances and product availability.
Once an approved return has been received and inspected, we will inform you whether your refund has been approved.
If approved, the refund will be processed using the applicable payment method or another mutually agreed method where appropriate.
The time required for a refund to appear may vary depending on the payment provider or financial institution.
Where the return is due to an incorrect, damaged, or defective product, TechoyeePK may cover reasonable return shipping costs where applicable.
For other returns, shipping costs may be the responsibility of the customer.
If you wish to cancel an order, contact us as soon as possible.
Cancellation requests can only be accepted if the order has not already been processed or dispatched.
Once an order has been dispatched, our standard return process may apply.
To request a return, replacement, or refund, contact us at:
Email: [email protected]
Please include your order details and clearly explain the reason for your request.
All return and refund requests are subject to review and inspection.
Submitting a return request does not automatically guarantee approval. We will assess the product and circumstances before confirming the available resolution.
TechoyeePK may update this Refund & Return Policy from time to time.
Any changes will be posted on this page with an updated Last Updated date.
For questions regarding returns, replacements, or refunds:
TechoyeePK
Karachi, Pakistan
Email: [email protected]
